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Meet Our Team

Get to know the team that’s here to help with your insurance needs.

Gessica Alves
Personal Lines Specialist
508-453-1523 ext. 1112

Niciane Bonilla
Commercial Lines Specialist
508-453-1524 ext. 1113

Danilo Gomes
Producer
508-453-1528 ext. 1118

Regiana Marrafon
Personal Lines Manager
508-453-1522 ext. 1110

Joseph Maruca
Producer
508-453-1527 ext. 1116

Jackie Medeiros
Milford Branch Manager
508-453-1530 ext. 1121

Cassia Mendes
Life & Financial Consultant Specialist
508-558-3125

Ana Julia Neves
Customer Service Representative
508-752-9333 ext. 1116

Adriana Nunes
COO
508-453-1525 ext. 1114

Welberson Nunes
CEO, Founder
508-453-1520 ext. 1111

Polyana Rodrigues
Commercial Lines Specialist
508-453-1529 ext. 1119

Mosarene Scalzer
District Manager, Worcester Branch Manager
508-453-1521 ext. 1117

Paloma Silva
Personal Lines Specialist
508-453-1526 ext. 1115

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508-752-9333
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508-752-9303 fax

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Experience the Value of an Independent Agency

Universal Insurance Agency, Inc. is an independent insurance agency in Worcester, MA, and Milford, MA, delivering home, auto, business insurance, and much more. With friendly service and valuable rates, our mission is to provide customers with excellent coverage and service.

We are licensed in CT, FL, MA, ME, NH, and RI.